Knowledge Base
How can we help?
Getting Started
Onboarding
Order Fulfillment Settings
Automating or Manually Managing Your Draft Orders
Adding Your Shipping Options
Routing your orders through the right warehouse and courier
Packaging Material Charges
When packaging charges apply — and when they don’t.
Enabling ASN and Return Order Email Notifications
Get notified when your returns and ASNs have been received
Manifest Settings
Configuring Automatic or Manual Manifesting of Orders
Customise your tracking page to match your brand
Discover how to customize your tracking pages
Setting up emails and tracking notifications from your company email
Customize tracking notifications to your customers and team
Adding your branding to shipping documents and customer emails
Add your company logo and colors to important documents
Your Homepage Dashboard
Real-time insights into fulfillment and shipping processes