Now that your store is connected and products are syncing, it’s time to set up your shipping options. This ensures we route your orders through the right warehouse and courier based on what your customers select at checkout.
📄 What We Need From You
We need to know how your shipping methods in Shopify (like “Standard Shipping” or “Express Delivery”) should be handled within Borderless360.
This includes:
- The shipping method name as it appears in your store
- The courier service you'd like us to use for each method
- The warehouse to ship from
- The destination country this service applies to
✅ Step-by-Step
- Open the Shipping Configuration Sheet
- Complete one row per shipping method
- Shipping Name (e.g. “Standard Shipping”)
- Courier Service (e.g. DHL, PostNL, Evri)
- Warehouse (e.g. Sydney, Gloucester)
- Destination Country (e.g. Australia, France)
Fill in:
Example:
A customer chooses “Express Shipping” at checkout.
In the config sheet, you map that to “DHL Express,” shipping from the Sydney warehouse, going to Australia.
- Send the completed sheet to your onboarding manager
⚠️ Important
- This setup only needs to be done once per shipping method
- When changing / adding couriers or services in the future, just let us know
Once your shipping options are configured, your orders will automatically match to the correct warehouse and service when they enter the system.
Need help? Reach out to your onboarding manager, log a support ticket in the app, or email support@borderless360.com