How can we help?

Verified Products in your Product Catalog

Verify your product and packaging weight and dims

Products in your catalog can obtain a “Verified” badge to help you easily identify which products and packaging in your catalog have accurate data for fulfillment and courier billing.

A Verified product or packaging means

  • All product or packaging details (SKU, description, dimensions, weight, etc.) have been verified by yourself, the courier, and our team.
  • Once verified, products cannot be edited by your team. Please reach out to our support staff to update information for verified products.
 

How to verify your products

  • Easily verify your products by review and updating your product data in the app.
  • Our team will cross reference your data with weight information received from past courier invoices.
  • If you would like us to weight and measure your goods onsite, please reach out to our support team at support@borderless360.com. Work carried out at the warehouse will require a Work Order request.
 

Why this matters

Getting your product data right is essential for fast and accurate fulfillment and billing. With the Verified badge, you can:

  • Avoid costly weight surcharges by couriers.
  • Gain more confidence in your stock accuracy
 

Where to see it

  • Go to Products
  • Look for the green “Verified” badge next to each product.

 
Did this answer your question?
😞
😐
🤩