The Shipping Dashboard monitors order fulfillment efficiency, delivery performance, and courier effectiveness.
Key Features:
- Filter Options – Apply filters by date or courier service.
- Interactive Graph Zooming: Drag your cursor over any graph to zoom in on specific data points. Double-click anywhere on the graph to zoom out again.
- Key Focus: Click on any key in the legend to isolate specific data series. Click again to bring back the full picture.
- Export Data – Click the download icon to save reports in CSV, Excel, or other formats.
- Last Sync Time: Analytics data syncs at regular intervals. View the last sync time of each graph by hovering over the clock icon
- Interactive Graphs – Click on data points or bars for detailed order, ticket, or shipment lists.
Average Time to Pick Orders
- What it shows: The average time (in hours) it takes to pick orders at different warehouses.
- Why it matters: A longer picking time may indicate inefficiencies in warehouse operations.
- How to use it: Identify slow-performing warehouses and optimize picking processes.
Shipping Time: From Order Creation to Delivery
- What it shows: The average shipping duration across different courier services.
- Why it matters: Allows you to assess courier reliability and efficiency.
- How to use it: Consider alternative shipping partners if some couriers have consistently high transit times.
Last Mile Delivery Performance
- What it shows: The time taken (in days) for final delivery once handed to a courier.
- Why it matters: Delays in last-mile delivery can impact customer satisfaction.
- How to use it: Identify underperforming couriers and adjust logistics strategies accordingly.
Order Dispatch Speed
- What it shows: Average time taken (in days) to dispatch orders from creation to shipment.
- Why it matters: A delay in dispatch can lead to late deliveries and customer dissatisfaction.
- How to use it: Optimize warehouse fulfillment workflows to reduce dispatch times.
Monthly Returns to Sender
- What it shows: The number of orders returned to the sender each month.
- Why it matters: High return rates may indicate issues with address accuracy or delivery reliability.
- How to use it: Investigate root causes and implement corrective measures to minimize returns.
Average Last Mile Delivery Time
- What it shows: The average time (in days) it takes for couriers to complete the final leg of the delivery journey.
- Why it matters: The last mile is often the most critical and costly part of shipping. A longer last-mile delivery time can lead to customer dissatisfaction and increased support enquiries.
- How to use it:
Order Volume by Courier and Country
- What it shows: Number of orders processed by different couriers across various countries.
- Why it matters: Helps analyze courier distribution and shipping efficiency.
- How to use it: Optimize courier selection based on performance data. Hover over the bars, or click through for more detailed information.
Global Shipping Volumes
- What it shows: The number of shipments distributed globally.
- Why it matters: Helps identify growth opportunities and optimize routes.
- How to use it: Hover over the destination countries to view in depth information.
Order Volume Delivered Across US States
- What it shows: Which states in the US orders are going to.
- Why it matters: Helps identify growth opportunities and optimize routes.
- How to use it: Hover over the states to view in depth information.