3PL Analytics

Key Features:

• Filter Options – Apply filters by date, warehouse, courier service, B2B orders.

• Interactive Graph Zooming: Drag your cursor over any graph to zoom in on specific data points. Double-click anywhere on the graph to zoom out again.

• Key Focus: Click on any key in the legend to isolate specific data series. Click again to bring back the full picture.

• Export Data: Click the download icon to save reports in CSV, Excel, or other formats.

• Last Sync Time: Analytics data syncs at regular intervals. View the last sync time of each graph by hovering over the clock icon

• Interactive Graphs – Click on data points or bars for detailed order, ticket, or shipment lists.

Shipped Orders SLA: On-Time vs. Delayed

• What it shows: The percentage of orders that meet SLA timelines versus those that experience delays.

• Why it matters: Helps measure operational efficiency and service reliability.

• How to use it: Identify patterns in delays and work with logistics providers to address them.

Shipped Orders SLA by Day: On-Time vs. Delayed

• What it shows: The percentage of orders that meet SLA timelines versus those that experience delays each day.

Inbound Receiving SLA: On-Time vs. Delayed

• What it shows: The percentage of ASNs that were received by the warehouse on time versus those delayed.

• Why it matters: Helps assess warehouse performance in receiving inventory.

• How to use it: Address any delays to improve inventory management and reduce stock shortages.

Inbound Receiving SLA by Day: On-Time vs. Delayed

• What it shows: The percentage of ASNs that were received by the warehouse on time versus those delayed each day.

Tracking Statuses

• What it shows: Breakdown of tracking statuses for shipments (e.g., in transit, pending, delivered).

• Why it matters: Helps keep track of where shipments are in the delivery pipeline.

• How to use it: Identify stuck shipments and follow up accordingly.

Shipped Orders Timeline by 3PL

• What it shows: This graph tracks the timeline of shipped orders across different 3PL providers. It displays how many orders were shipped on time versus those that experienced delays, categorized by same-day, next-day, and week-long delays.

• Why it matters: Understanding shipping performance by 3PL helps identify trends in fulfillment efficiency and delays.

• How to use it: Use this chart to monitor SLA compliance and track shipping trends. Click on the bars to drill down into specific orders and investigate the root cause of delays.

Single vs. Multi-Item Orders

• What it shows: The number of single-unit versus multi-unit orders over time.

• Why it matters: Provides insights into order complexity and fulfillment efficiency.

• How to use it: Use this data to optimize warehouse picking and packing processes.

Single vs. Multi-Item Orders for Fulfillment Delays Timeline per 3PL

• What it shows: This chart compares fulfillment delays for single-item and multi-item orders across different 3PL providers. It highlights the number of delayed orders, helping you understand whether single or multi-item orders are more prone to delays.

• Why it matters: Fulfillment delays can impact customer satisfaction and operational efficiency. Multi-item orders often require more time to process, which can lead to bottlenecks. Understanding how 3PLs handle these orders helps in making better fulfillment decisions.

• How to use it: Use this data to assess how efficiently your orders of different complexities are fulfilled. If multi-item orders frequently experience delays, consider optimizing warehouse operations, reviewing picking and packing workflows, or adjusting fulfillment strategies with your 3PL providers.

Orders by Status

• What it shows: A breakdown of order statuses over time (e.g., shipped, on hold, cancelled).

• Why it matters: Helps track order progression and identify potential bottlenecks.

• How to use it: Identify delays in fulfillment and address any backlogs.