The Contacts tab on the Settings page is designed to automatically manage different types of addresses related to order processing. Here’s an overview of each address type, its purpose, and how it’s managed.
Sender Addresses
- Purpose: These are the addresses of Borderless360’s warehouses, which act as the starting points for your shipments.
- Setup: Borderless360 adds these addresses on your behalf during the onboarding process, based on the specific warehouse locations where your goods will be stored.
- Client Action: You do not need to update or change these addresses, as they are fully managed by Borderless360.
Receiver Addresses
- Purpose: This section lists customer addresses where orders have been shipped.
- Automation: Every new order that enters the system automatically adds the customer’s shipping address to this list, maintaining a record of all shipping destinations.
- Client Action: No action is required on your part. The system will update these addresses automatically with each new order.
Vendor Addresses
- Purpose: Vendor addresses store frequently-used vendor addresses.
- Automation: If you use the same vendor address multiple times, Borderless360 saves it here, so you don’t have to re-enter it for each new order.
- Client Action: While you can manually add vendor addresses if needed, it’s typically not necessary. When you enter a new vendor address during an ASN setup, the system will save it automatically for future use. This makes selecting a vendor address quick and convenient for repeat orders.
Return Addresses
- Purpose: These are designated addresses for returned items.
- Setup: Borderless360 manages return addresses by duplicating the sender address, ensuring consistency between outgoing and return locations.
- Client Action: No action is required. Borderless360 configures and manages all return addresses on your behalf.
Summary of Address Management
Each address type on the Contact Page serves a unique function and is managed with minimal client involvement:
- Sender and Return Addresses are configured and maintained by Borderless360.
- Receiver Addresses update automatically as new orders are processed.
- Vendor Addresses are saved by the system whenever new vendor information is added, minimizing the need for manual input.
This automation reduces the time and effort needed to manage addresses, letting you focus on other aspects of order fulfillment. If you have any questions, please contact the Borderless360 client success team for assistance.