With the Borderless360 Analytics page, you can now gain a greater understanding of your shipping and fulfillment expenses as well as supply chain performance all in once place.

At the touch of a button, you can access the full range of insights into your shipping and fulfillment activities. This first version provides transparent key financial insights followed by courier and fulfillment performance information.

Each KPI shows a percentage comparison with the previous period to provide further context.


Analytics Dashboard

To access the analytics dashboard, click on the Analytics icon on the menu bar in the Borderless360 platform.

Filtering

By default, the dashboard will display data for the last 30 days. You are able to filter analytics data by either Relative Date OR Date Range.

KPIs

The dashboard allows for the monitoring, comparison, and reporting on the following important KPIs:

KPI

Information

FINANCE

Avg Shipping

This section shows the average shipping cost for the selected period. It is separates across all relevant currencies (AUD, USD, CAD, GBP, EUR).

Avg Pick Pack

This section displays the average cost of pick pack activities for the time period.

Total Shipping

Total Shipping shows your expenditure on shipping activities for the selected time period, It is split by currency (AUS, USD, CAD, GBP, EUR).

Total Pick Pack

This section shows the total Pick Pack spend for the selected time period, split by currency.

Total order expenses

This pie chart show total amount order expenses split by currency. This is the combination of pick pack, shipping and value added services.

Total order expenses timeline

This shows the total order expenses as a bar chart. The data is divided by month.

Total daily order value shipped

This bar chart estimates the total value of orders each day. The amount will be similar to the customs value of the goods.

Average shipping cost per day

This bar chart displays the average cost of shipping per day. The amounts are split by currency.

Average pick pack cost per day

A bar chart displaying the average amount spent on pick pack each day. The amounts are split by currency.

Average cost per order

A bar chart showing the average cost per order. The combined shipping, pick pack and value added services costs.

FULFILLMENT AND SHIPPING

Last mile average

A bard chart that shows the average number of days an order takes to be delivered from dispatch. This chart is broken down by shipping company to provide a detailed understanding of performance.

Total RTS

A bar charge displaying the total number of returns to a warehouse per month.

Average shipping timeframe (from order placed to order delivered)

A horizontal bar chart that displays the average time it takes to fulfil and deliver an order. This chart is split by courier service.

Average time to dispatch (from order placed to order delivered)

A daily chart displaying the average time taken to dispatch an order from when it has been placed to when it is delivered.

Average time to pick

A bar chart that shows the average time it took to pick an order for the time period selected.

Average picks per day

A bar chart that displays the average number products picked per order.

Breakdown of Shipping Region

A map of the world that highlights active regions and displays the number of orders shipped per country on hover.

Same day dispatch: Timeline

This bar chart shows an overview of the number of orders shipped within a certain timeline, including delays.

Same day dispatch: Timeline- fulfilling

This bar chart shows an overview of the number of orders fulfilled within a certain timeline, including delays.


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