Shipments heading into China from outside China are required by the Chinese authorities to contain the ID of the receiver. In most cases this includes the ID number and images of both the front and back of the ID. Here's how to add this information:

  1. From the Dashboard, choose Settings from the sidebar.

  2. Choose Contacts from the header bar.

  3. Click Add Contact, or click the name of an existing contact to edit it.

  4. Click Chinese ID Information.

  5. In the pop-up, complete the required fields, then upload clear images (photographs or scans) of both the front and back of the ID, then click Save to close the pop-up.

  6. Click Save in the header bar to finish.

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